DiscLabel support

If you can't find the answer you need in the Help or the FAQs, send an e-mail to DiscLabel Support. SmileOnMyMac's responsive support team will answer your e-mail as quickly as possible!

Thank you VERY much for your quick reply and thus your outstanding support. I think the program is absolutely great and the support is out of this world. If you continue developing your program I will buy every upgrade until the end of time. Did I mention outstanding support !? Thank you again.
- Kjartan Kjartansson, sound designer, Iceland

DiscLabel Frequently Asked Questions (FAQs)

  • Does DiscLabel support the Epson 900, 950, 2100 & R-series label printers that print directly on CDs? 

    Yes.

    What label types does DiscLabel support?

    Follow this link to view the label types that DiscLabel presently supports.

    We are constantly adding support for more labels. You can update the labels available from the internet. In the Media mode, click on the media list drop down and choose "Edit Media List..." In the window that appears, Press the "Update from Internet" button.

    DiscLabel NEATO edition supports only Fellowes/NEATO label types.

     

    How do I add a new label type to DiscLabel? 

    Follow this link to learn how to add a new label type to DiscLabel. Note that you can only add label types to DiscLabel, not DiscLabel NEATO edition.

     

    How do I import graphics from applications other than iPhoto?

    You can import graphics from a file using the Import Image button from the Edit function. In the Import Image palette, choose "Folder" from the Image Source popup menu. In the popup menu just below that, choose "Choose Folder..." then find your image file and click the Open button. The Import Image palette can also import images from iTunes.

    You can also drag and drop images from other applications directly into DiscLabel's Edit function or into the design preview area of the New Design panel. Just drag the image or its icon into DiscLabel's window and over the editing or preview area. A green '+' should appear next to the dragged item indicating that it will be added to your design, then drop it in.

    You can also import graphics from files using the "Import..." command in the File menu in the Edit function.


"I'd recommend people to buy DiscLabel just because of your no-nonsense support. It's appreciated."
- John Milne, Colchester, England

"Thanks very much indeed for your very prompt and very informative response. This is customer support at its finest, and I really appreciate it."
- Malcolm McCollum, Colorado Springs, CO


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